{"id":2866,"date":"2021-03-30T10:55:53","date_gmt":"2021-03-30T14:55:53","guid":{"rendered":"https:\/\/elderlycaregivers.flywheelsites.com\/?page_id=2866"},"modified":"2026-03-30T11:23:13","modified_gmt":"2026-03-30T15:23:13","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/homecarematters.com\/forsyth\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2866\" class=\"elementor elementor-2866\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-39be732 elementor-section-full_width elementor-section-height-min-height elementor-section-content-middle elementor-section-height-default elementor-section-items-middle\" data-id=\"39be732\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9166478\" data-id=\"9166478\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e3559e9 elementor-widget elementor-widget-heading\" data-id=\"e3559e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-445d5d6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"445d5d6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-73c07f9\" data-id=\"73c07f9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dcdcbfd elementor-widget elementor-widget-text-editor\" data-id=\"dcdcbfd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Below are the most frequently asked questions about Home Care Matters. If you have any other questions not answered here, please call us at <\/span><a href=\"tel:770-637-7511\"><span style=\"font-weight: 400;\">770-637-7511<\/span><\/a><span style=\"font-weight: 400;\">. We are here, happy to answer your questions, and honored to help.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af79930 elementor-widget elementor-widget-toggle\" data-id=\"af79930\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1831\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1831\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Is your agency licensed, and are your caregivers insured and bonded?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1831\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1831\"><p><span style=\"font-weight: 400;\">We hold a comprehensive Home Care license from the Georgia Department of Community Health (since 2011). Both our company and our employees are bonded and insured, including liability coverage and workman\u2019s compensation. We are happy to show proof of insurance upon request.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1832\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1832\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is home care?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1832\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1832\"><p><span style=\"font-weight: 400;\">Home care is a service that helps people in need continue living and celebrating life from the comfort of their own homes. Home care is a model of care that provides both professional and informal support, including family, neighbors, and friends. To remain independent, we build a custom personal care plan and team that works together to meet your goals and expected outcomes.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1833\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1833\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Are you a VA-certified home care agency?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1833\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1833\"><p><span style=\"font-weight: 400;\">Yes! We accept Veterans Benefits!<\/span><\/p><p><span style=\"font-weight: 400;\">Home Care Matters is a proud partner in the VA\u2019s Community Care Network (CCN). Community providers are a vital part of the VA\u2019s high-performing healthcare network, ensuring that eligible Veterans and their beneficiaries receive the timely, high\u2011quality care they ne<\/span><span style=\"font-weight: 400;\">ed.<\/span><\/p><ol><li><span style=\"font-weight: 400;\"> If you are a Veteran and wish to receive health or care services through the VA, you must first be enrolled in the<\/span><a href=\"https:\/\/www.va.gov\/health-care\/apply-for-health-care-form-10-10ez\/introduction\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">VA HEALTH CARE SYSTEM<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li><li><span style=\"font-weight: 400;\"> You can apply online using<\/span><a href=\"https:\/\/www.va.gov\/forms\/10-10ez\/\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">Form 10\u201110EZ<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li><li><span style=\"font-weight: 400;\"> A VA Case Manager will determine what specific help you may be eligible to receive.<\/span><\/li><li><span style=\"font-weight: 400;\"> In Metro Atlanta, call the VA Nurse Hotline for help &amp; information at <a href=\"tel:4043292222\">404.329.2222<\/a>.<\/span><\/li><li><span style=\"font-weight: 400;\"> Or call us at Home Care Matters, we are happy to assist <a href=\"tel:7709654004\">770.965.4004<\/a>.<\/span><\/li><\/ol><p><b><i><br \/>To request Home Care Matters as your Veterans CCN care service provider, please provide your VA Case Manager with the <\/i><\/b><b><i>Home Care Matters, VA NPI # 1285067793<\/i><\/b><b><i>.<\/i><\/b><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1834\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1834\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What are the differences between care types? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1834\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1834\"><h3>Primary Types:<\/h3><ul><li><b>Home Care &#8211;<\/b><b><br \/><\/b><span style=\"font-weight: 400;\">\u2013 Medical: Skilled Nursing (injections, wound care, IVs, etc.)<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">\u2013 Non-medical: assistance\/support (personal and companion care, primary provider, or can be a supplement to all other care types).<\/span><\/li><li><b>Home Health<\/b><span style=\"font-weight: 400;\">: Nurses provide wound care, injections, physical, occupational, and speech therapy, and more.<\/span><\/li><li><b>Palliative<\/b><span style=\"font-weight: 400;\">: Care is provided at any stage of illness and focuses on comfort, dignity, and support, not on giving up treatments or doctors.<\/span><\/li><li><b>Hospice<\/b><span style=\"font-weight: 400;\">: Care focuses on comfort and quality of life for people with a terminal illness, typically when curative treatment has stopped, and time is expected to be limited. Also, hospice provides comfort and support to the family.<\/span><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1835\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1835\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is the difference between service types?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1835\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1835\"><ul class=\"ul1\"><li><b>Medical<\/b><span style=\"font-weight: 400;\">: skilled home care with visiting nurses-Typically requires a doctor&#8217;s orders.<\/span><\/li><li><b>Non-Medical<\/b><span style=\"font-weight: 400;\">: stand-alone services that don\u2019t require a doctor\u2019s orders, provide help in daily activities, or help with support\/supplement skilled care. Non-medical in-home care focuses on helping seniors with the daily activities they need to engage in life and remain safe and healthy. Family members or professional caregivers who do not have a medical license generally can perform these tasks. Home care is also a great supplement to many other needed services (Home Health, Palliative, Hospice, etc.).<\/span><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1836\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1836\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What kind of home care does Home Care Matters provide?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1836\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1836\"><p><span style=\"font-weight: 400;\">We are licensed by the state of Georgia (since 2011) to provide non-medical, in-home care services primarily to seniors, or anyone with a service care need, including, but not limited to:<\/span><\/p><p><b>ADLs = <\/b><b><i>Activities of Daily Living<\/i><\/b><b> (personal care assistance)<\/b><\/p><p><b>IADLs =<\/b><a href=\"https:\/\/www.google.com\/search?q=Instrumental+Activities+of+Daily+Living&amp;oq=iadls&amp;gs_lcrp=EgZjaHJvbWUyDwgAEEUYORiDARixAxiABDIHCAEQABiABDIHCAIQABiABDIHCAMQABiABDIHCAQQABiABDIHCAUQABiABDIHCAYQABiABDIHCAcQABiABDIHCAgQABiABDIHCAkQABiABNIBCDExOTBqMGo3qAIIsAIB8QXijHLxOmOLtQ&amp;sourceid=chrome&amp;ie=UTF-8&amp;ved=2ahUKEwiZqYv01c2SAxWsF1kFHa2vMroQgK4QegYIAQgAEAQ\" target=\"_blank\" rel=\"noopener\"> <b><i>Instrumental Activities of Daily Living<\/i><\/b><b> (companion care assistance)<\/b><\/a><\/p><ul><li><a href=\"https:\/\/homecarematters.com\/companion-care-services\/\" target=\"_blank\" rel=\"noopener\"><b>Companion Care<\/b><\/a> <b>Services<\/b> <b>(IADLs)<\/b><span style=\"font-weight: 400;\"> to the elderly, new and expectant parents, disabled individuals, and those transitioning from a hospital or medical facility to home, etc.<\/span><\/li><li><b>Independent Care<\/b> <b>Services<\/b> <b>(IADLs)<\/b><span style=\"font-weight: 400;\"> can help elderly clients, disabled clients, or possibly young adults with physical or mental impairments, etc. They typically don\u2019t require full-time, hands-on care.<\/span><\/li><li><b>Personal Care Assistance Services<\/b> <b>(ADLs)<\/b><span style=\"font-weight: 400;\"> to clients who require assistance with hygiene, ambulation, toileting, exercise, and more. This is for the elderly, new and expectant parents, disabled individuals, and those transitioning from a hospital or medical facility to home who require more full-time, hands-on care.<\/span><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1837\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1837\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">When would you need home care?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1837\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1837\"><p><span style=\"font-weight: 400;\">Start considering home care when activities of daily living (ADLs) or instrumental activities of daily living (IADLs) become difficult, or before they become difficult to manage on one&#8217;s own. A few examples of tasks would be:<\/span><\/p><ul><li><span style=\"font-weight: 400;\">Bathing (ADLs)<\/span><\/li><li><span style=\"font-weight: 400;\">Ambulation (help with walking, assistive devices, etc.) (ADLs)<\/span><\/li><li><span style=\"font-weight: 400;\">Transferring (help getting in\/out of bed, in\/out of chairs, or in\/out of cars, etc.) (ADLs)<\/span><\/li><li><span style=\"font-weight: 400;\">Toileting (ADLs)<\/span><\/li><li><span style=\"font-weight: 400;\">Incontinence Care (ADLs)<\/span><\/li><li><span style=\"font-weight: 400;\">Medication Management (IADLs)<\/span><\/li><li><span style=\"font-weight: 400;\">Companionship (IADLs)<\/span><\/li><li><span style=\"font-weight: 400;\">Meal Preparation (IADLs)<\/span><\/li><li><span style=\"font-weight: 400;\">Light Housekeeping (IADLs)<\/span><\/li><li><span style=\"font-weight: 400;\">Transportation \/ Driving (IADLs)<\/span><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1838\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1838\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Have you received recommendations for home care?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1838\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1838\"><p><span style=\"font-weight: 400;\">Hospital Discharge Coordination Services: Being discharged from the hospital after a short or extended illness can be both a relief and overwhelming. Our care professionals can ensure you or your loved one\u2019s transition from hospital to home goes as smoothly as possible. We assist our clients in everything from organizing belongings at the hospital, helping you understand discharge instructions, and assisting clients in following the physician\u2019s orders once they are at home. Maintaining safety, nutrition, medication schedules, and more.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1839\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1839\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What are the living and housing options for seniors?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1839\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1839\"><ol class=\"ol1\"><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In their own homes<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Living with family members<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Nursing Homes<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Assisted Living Communities<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Memory Care Communities<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Retirement Communities<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Continuing Care Retirement Community (CCRC)<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\"><strong><br \/>NOTE:<\/strong> All living arrangements can accommodate home care services.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18310\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-18310\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What elements affect the living or housing option I choose for my family or myself?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18310\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-18310\"><p><span style=\"font-weight: 400;\">Your financial, social, and health situation often determine which environment you choose.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18311\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-18311\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How much do home care services cost?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18311\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-18311\"><p><span style=\"font-weight: 400;\">Pricing for home care varies depending on the care and services needed, as well as what part of the country you live in. We do not believe in a <\/span><i><span style=\"font-weight: 400;\">one-price-fits-all<\/span><\/i><span style=\"font-weight: 400;\"> mentality. Every person is unique, and their care requirements differ. We focus on everyone as an individual and plan their care accordingly. At Home Care Matters, we are one of the first agencies in the US to use the latest technology to personalize care planning with an industry-quoting tool,<\/span><a href=\"https:\/\/app.homecarequote.com\/hcm-south\" target=\"_blank\" rel=\"noopener\"> <b><i>HomeCareQuote<\/i><\/b><\/a><span style=\"font-weight: 400;\"> (HCQ). HCQ will produce a written quote and care summary for you to review, understand, and share with other professionals and family members so everyone is on the same page regarding care. We are transparent and upfront. No hidden agenda or fees. Our nurses also conduct in-home care and safety assessments.<\/span><\/p><p><span style=\"font-weight: 400;\">Quotes For South Georgia:<\/span><a href=\"https:\/\/app.homecarequote.com\/hcm-south\" target=\"_blank\" rel=\"noopener\"> <b>HomeCareQuote<\/b><\/a><\/p><p><span style=\"font-weight: 400;\">Quotes For Flowery Branch:<\/span><a href=\"https:\/\/app.homecarequote.com\/hcm\" target=\"_blank\" rel=\"noopener\"> <b>HomeCareQuote<\/b><\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18312\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-18312\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What are my payment options for home care services?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18312\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-18312\"><p><span style=\"font-weight: 400;\">Knowing how to pay for home care can be confusing. In many cases, financial options can help lessen the burden, and many people find that home care is the most affordable option. Options to help with affordability include:<\/span><\/p><ul><li><span style=\"font-weight: 400;\">Private pay<\/span><\/li><li><span style=\"font-weight: 400;\">Long-term care insurance<\/span><\/li><li><span style=\"font-weight: 400;\">Veterans Benefits from the Veterans Administration (<\/span><a href=\"https:\/\/www.va.gov\/find-forms\/about-form-10-10ez\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">VA 10-10EZ<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/li><li><span style=\"font-weight: 400;\">Veteran Aid &amp; Attendance from the Veterans Administration <\/span><span style=\"font-weight: 400;\">(<\/span><a href=\"http:\/\/aidandattendance.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">aidandattendance.com<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/li><li><span style=\"font-weight: 400;\">Medicare or Medicaid (<\/span><i><span style=\"font-weight: 400;\">At this time, Home Care Matters is not a Medicaid provider.<\/span><\/i><span style=\"font-weight: 400;\">)<\/span><\/li><li><span style=\"font-weight: 400;\">Private health insurance (check with your provider to verify benefits; <\/span><i><span style=\"font-weight: 400;\">At this time, Home Care Matters is not directly contracted with any private health insurers<\/span><\/i><span style=\"font-weight: 400;\">).<\/span><\/li><li><span style=\"font-weight: 400;\">Workers&#8217; Compensation Insurance<\/span><\/li><li><span style=\"font-weight: 400;\">Life Insurance Policies<\/span><\/li><li><span style=\"font-weight: 400;\">401K funds<\/span><\/li><li><span style=\"font-weight: 400;\">Retirement funds\/accounts<\/span><\/li><li><span style=\"font-weight: 400;\">Trusts, Wills, or other legal financial instruments<\/span><\/li><li><span style=\"font-weight: 400;\">Reverse Mortgages<\/span><\/li><li><span style=\"font-weight: 400;\">Other programs may be available<\/span><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18313\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-18313\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Does every senior need home care?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18313\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-18313\"><p><span style=\"font-weight: 400;\">Not necessarily, but home care can be an excellent support to transition families who are considering it in the near future, whether due to physical restraints, or companionship for mental stimulation, encouragement, and friendship.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18314\" class=\"elementor-tab-title\" data-tab=\"14\" role=\"button\" aria-controls=\"elementor-tab-content-18314\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How are your care professionals screened and trained?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18314\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"14\" role=\"region\" aria-labelledby=\"elementor-tab-title-18314\"><p><span style=\"font-weight: 400;\">As a Georgia state-licensed agency, we are required to screen every employee with a national (FBI) criminal background and fingerprint check (GCHEXS), E-Verify (a legal citizen or resident), their work and education references, driver\u2019s license, valid social security card, auto insurance, and more before they are hired. All employees follow infection control protocol and receive yearly testing for skills, tuberculosis, and other communicable illnesses. They are also required to complete 8 hours of continuing education (CEUs) each year.<\/span><\/p><p><span style=\"font-weight: 400;\">Our staff also participates is ongoing education through our yearly Career Pathway Program. This program consists of 4-5 educational modules, each with a minimum of 40 hours of extended training and certification in areas such as Diabetes, Stroke, Congestive Heart Failure, Customer Service, Nutrition, and so much more. Ongoing education and credentialing are core to our commitment to high-quality care. It is our team\u2019s commitment to our clients that our continuous learning helps ensure safe, knowledgeable, and compassionate care.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18315\" class=\"elementor-tab-title\" data-tab=\"15\" role=\"button\" aria-controls=\"elementor-tab-content-18315\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Do you have time minimums?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18315\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"15\" role=\"region\" aria-labelledby=\"elementor-tab-title-18315\"><p><span style=\"font-weight: 400;\">We have a daily minimum of 4-6 consecutive hours and a weekly minimum of 20-30 hours. The days and times of day are flexible based on your needs. Your schedule can be adjusted to accommodate your needs. For the best results and consistent care, we recommend a set schedule.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18316\" class=\"elementor-tab-title\" data-tab=\"16\" role=\"button\" aria-controls=\"elementor-tab-content-18316\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What if my caregiver is sick and cannot make it to my house?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18316\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"16\" role=\"region\" aria-labelledby=\"elementor-tab-title-18316\"><p><span style=\"font-weight: 400;\">We do everything within our control to ensure resources are available to provide temporary coverage when one of our regular caregivers is unable to make their scheduled times.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18317\" class=\"elementor-tab-title\" data-tab=\"17\" role=\"button\" aria-controls=\"elementor-tab-content-18317\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can you provide transportation for clients who do not have a car?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18317\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"17\" role=\"region\" aria-labelledby=\"elementor-tab-title-18317\"><p><span style=\"font-weight: 400;\">Yes. Home Care Matters can provide transportation to doctor&#8217;s appointments, errands, religious services, and more. If your automobile is used, there are no additional mileage charges. If using the agency or a care professional&#8217;s vehicle, we will charge the current IRS mileage rate, as listed on the IRS website.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18318\" class=\"elementor-tab-title\" data-tab=\"18\" role=\"button\" aria-controls=\"elementor-tab-content-18318\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Why should I go through an agency instead of hiring a caregiver privately?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18318\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"18\" role=\"region\" aria-labelledby=\"elementor-tab-title-18318\"><p><span style=\"font-weight: 400;\">There are many reasons to consider working with an agency rather than hiring a private caregiver. The primary reason for working with an Agency vs. hiring a private caregiver is to prevent you from becoming an employer, being subject to all the legal requirements of being an employer and following all the applicable requirements for being an employer.<\/span><\/p><p><span style=\"font-weight: 400;\">As an employer, you will be responsible for paying payroll taxes, including Social Security, Medicare, and Unemployment Insurance. You will also be required to file quarterly and annual payroll tax returns for the State of Georgia and the Internal Revenue Service. Lastly, by law, you will be required to provide your private caregiver with Worker\u2019s Compensation insurance.<\/span><\/p><p><span style=\"font-weight: 400;\">If you do not pay payroll taxes, file payroll tax returns, or provide workers\u2019 compensation insurance to your private caregiver, you are at risk of audit and penalties by the Georgia Department of Labor and the Internal Revenue Service.\u00a0 In addition, if your private caregiver is injured in your home, you are subject to significant legal liability and medical costs for your private caregiver.<\/span><\/p><p><span style=\"font-weight: 400;\">By working with an agency instead of hiring a private caregiver, you are not considered the caregiver\u2019s employer and are not subject to the applicable employment laws, labor, and tax requirements.\u00a0 Also, by working with an agency, you will be supported by a team of experienced professionals who understand and meet all legal requirements. With the licensing, insurance, technology, and standards we are held to, we deliver exceptional and professional in-home care services.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18319\" class=\"elementor-tab-title\" data-tab=\"19\" role=\"button\" aria-controls=\"elementor-tab-content-18319\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Are there any services that your caregivers are not allowed to do?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18319\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"19\" role=\"region\" aria-labelledby=\"elementor-tab-title-18319\"><p><span style=\"font-weight: 400;\">We are a non-clinical and non-medical service provider. As a result, we are not allowed to provide any clinical or invasive services, such as insulin injections, cutting nails (we can file nails), wound care, enemas, or any other services that would break the skin or enter the body. We can assist with medications, pre-dosed and prepared by a medical professional or a family member in a pillbox or labeled pill cups.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18320\" class=\"elementor-tab-title\" data-tab=\"20\" role=\"button\" aria-controls=\"elementor-tab-content-18320\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do you monitor the quality of your care?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18320\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"20\" role=\"region\" aria-labelledby=\"elementor-tab-title-18320\"><p><span style=\"font-weight: 400;\">Quality is extremely important to us. We conduct regular supervisory visits and client reassessments every 90 days.<\/span><\/p><p><span style=\"font-weight: 400;\">We also participate with an independent third-party review service called Activated Insights (previously Home Care Pulse). Activated Insights interviews 10% of our clients and care professionals each month at random to verify that we are providing the highest quality of care.<\/span><\/p><p><span style=\"font-weight: 400;\">Home Care Matters is proud to have won all its awards, including <\/span><i><span style=\"font-weight: 400;\">Best of Home Care, Provider of Choice, Employer of Choice, and Leader in Training.<\/span><\/i><span style=\"font-weight: 400;\"> This means our company was among the highest-rated in-home care agencies in the United States and Georgia. Additionally, we have won awards for service and employment from<\/span><i><span style=\"font-weight: 400;\"> Best of Georgia<\/span><\/i><span style=\"font-weight: 400;\">, Senior Advisor, and Caring.com.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-18321\" class=\"elementor-tab-title\" data-tab=\"21\" role=\"button\" aria-controls=\"elementor-tab-content-18321\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">In what areas are your services available?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-18321\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"21\" role=\"region\" aria-labelledby=\"elementor-tab-title-18321\"><p><span style=\"font-weight: 400;\">In <\/span><b>North Georgia<\/b><span style=\"font-weight: 400;\">, the cities and towns we cover are in the counties of Barrow, Forsyth, (North) Fulton, Gwinnett, Hall, Jackson, and more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In <\/span><b>South Georgia<\/b><span style=\"font-weight: 400;\">, the cities and towns we cover are in the counties of <\/span><span style=\"font-weight: 400;\">Bibb, Butts, Crawford, Dooly, Henry, Houston, Jones, Lamar, Monroe, Spalding, Upson, and more. Call us to see if we can help you where you live.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><br>Call our office<\/span> <span style=\"font-weight: 400;\">at<\/span><a href=\"tel:770-637-7511\"><span style=\"font-weight: 400;\"> 770-637-7511<\/span><\/a><span style=\"font-weight: 400;\">, and let\u2019s<\/span><span style=\"font-weight: 400;\"> see if we can help you where you live.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Is your agency licensed, and are your caregivers insured and bonded?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">We hold a comprehensive Home Care license from the Georgia Department of Community Health (since 2011). Both our company and our employees are bonded and insured, including liability coverage and workman\\u2019s compensation. We are happy to show proof of insurance upon request.<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What is home care?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Home care is a service that helps people in need continue living and celebrating life from the comfort of their own homes. Home care is a model of care that provides both professional and informal support, including family, neighbors, and friends. To remain independent, we build a custom personal care plan and team that works together to meet your goals and expected outcomes.<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Are you a VA-certified home care agency?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Yes! We accept Veterans Benefits!<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">Home Care Matters is a proud partner in the VA\\u2019s Community Care Network (CCN). Community providers are a vital part of the VA\\u2019s high-performing healthcare network, ensuring that eligible Veterans and their beneficiaries receive the timely, high\\u2011quality care they ne<\\\/span><span style=\\\"font-weight: 400;\\\">ed.<\\\/span><\\\/p><ol><li><span style=\\\"font-weight: 400;\\\"> If you are a Veteran and wish to receive health or care services through the VA, you must first be enrolled in the<\\\/span><a href=\\\"https:\\\/\\\/www.va.gov\\\/health-care\\\/apply-for-health-care-form-10-10ez\\\/introduction\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"> <span style=\\\"font-weight: 400;\\\">VA HEALTH CARE SYSTEM<\\\/span><\\\/a><span style=\\\"font-weight: 400;\\\">.<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\"> You can apply online using<\\\/span><a href=\\\"https:\\\/\\\/www.va.gov\\\/forms\\\/10-10ez\\\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"> <span style=\\\"font-weight: 400;\\\">Form 10\\u201110EZ<\\\/span><\\\/a><span style=\\\"font-weight: 400;\\\">.<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\"> A VA Case Manager will determine what specific help you may be eligible to receive.<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\"> In Metro Atlanta, call the VA Nurse Hotline for help &amp; information at <a href=\\\"tel:4043292222\\\">404.329.2222<\\\/a>.<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\"> Or call us at Home Care Matters, we are happy to assist <a href=\\\"tel:7709654004\\\">770.965.4004<\\\/a>.<\\\/span><\\\/li><\\\/ol><p><b><i><br \\\/>To request Home Care Matters as your Veterans CCN care service provider, please provide your VA Case Manager with the <\\\/i><\\\/b><b><i>Home Care Matters, VA NPI # 1285067793<\\\/i><\\\/b><b><i>.<\\\/i><\\\/b><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What are the differences between care types?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<h3>Primary Types:<\\\/h3><ul><li><b>Home Care &#8211;<\\\/b><b><br \\\/><\\\/b><span style=\\\"font-weight: 400;\\\">\\u2013 Medical: Skilled Nursing (injections, wound care, IVs, etc.)<\\\/span><span style=\\\"font-weight: 400;\\\"><br \\\/><\\\/span><span style=\\\"font-weight: 400;\\\">\\u2013 Non-medical: assistance\\\/support (personal and companion care, primary provider, or can be a supplement to all other care types).<\\\/span><\\\/li><li><b>Home Health<\\\/b><span style=\\\"font-weight: 400;\\\">: Nurses provide wound care, injections, physical, occupational, and speech therapy, and more.<\\\/span><\\\/li><li><b>Palliative<\\\/b><span style=\\\"font-weight: 400;\\\">: Care is provided at any stage of illness and focuses on comfort, dignity, and support, not on giving up treatments or doctors.<\\\/span><\\\/li><li><b>Hospice<\\\/b><span style=\\\"font-weight: 400;\\\">: Care focuses on comfort and quality of life for people with a terminal illness, typically when curative treatment has stopped, and time is expected to be limited. Also, hospice provides comfort and support to the family.<\\\/span><\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"What is the difference between service types?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ul class=\\\"ul1\\\"><li><b>Medical<\\\/b><span style=\\\"font-weight: 400;\\\">: skilled home care with visiting nurses-Typically requires a doctor&#8217;s orders.<\\\/span><\\\/li><li><b>Non-Medical<\\\/b><span style=\\\"font-weight: 400;\\\">: stand-alone services that don\\u2019t require a doctor\\u2019s orders, provide help in daily activities, or help with support\\\/supplement skilled care. Non-medical in-home care focuses on helping seniors with the daily activities they need to engage in life and remain safe and healthy. Family members or professional caregivers who do not have a medical license generally can perform these tasks. Home care is also a great supplement to many other needed services (Home Health, Palliative, Hospice, etc.).<\\\/span><\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"What kind of home care does Home Care Matters provide?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">We are licensed by the state of Georgia (since 2011) to provide non-medical, in-home care services primarily to seniors, or anyone with a service care need, including, but not limited to:<\\\/span><\\\/p><p><b>ADLs = <\\\/b><b><i>Activities of Daily Living<\\\/i><\\\/b><b> (personal care assistance)<\\\/b><\\\/p><p><b>IADLs =<\\\/b><a href=\\\"https:\\\/\\\/www.google.com\\\/search?q=Instrumental+Activities+of+Daily+Living&amp;oq=iadls&amp;gs_lcrp=EgZjaHJvbWUyDwgAEEUYORiDARixAxiABDIHCAEQABiABDIHCAIQABiABDIHCAMQABiABDIHCAQQABiABDIHCAUQABiABDIHCAYQABiABDIHCAcQABiABDIHCAgQABiABDIHCAkQABiABNIBCDExOTBqMGo3qAIIsAIB8QXijHLxOmOLtQ&amp;sourceid=chrome&amp;ie=UTF-8&amp;ved=2ahUKEwiZqYv01c2SAxWsF1kFHa2vMroQgK4QegYIAQgAEAQ\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"> <b><i>Instrumental Activities of Daily Living<\\\/i><\\\/b><b> (companion care assistance)<\\\/b><\\\/a><\\\/p><ul><li><a href=\\\"https:\\\/\\\/homecarematters.com\\\/companion-care-services\\\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><b>Companion Care<\\\/b><\\\/a> <b>Services<\\\/b> <b>(IADLs)<\\\/b><span style=\\\"font-weight: 400;\\\"> to the elderly, new and expectant parents, disabled individuals, and those transitioning from a hospital or medical facility to home, etc.<\\\/span><\\\/li><li><b>Independent Care<\\\/b> <b>Services<\\\/b> <b>(IADLs)<\\\/b><span style=\\\"font-weight: 400;\\\"> can help elderly clients, disabled clients, or possibly young adults with physical or mental impairments, etc. They typically don\\u2019t require full-time, hands-on care.<\\\/span><\\\/li><li><b>Personal Care Assistance Services<\\\/b> <b>(ADLs)<\\\/b><span style=\\\"font-weight: 400;\\\"> to clients who require assistance with hygiene, ambulation, toileting, exercise, and more. This is for the elderly, new and expectant parents, disabled individuals, and those transitioning from a hospital or medical facility to home who require more full-time, hands-on care.<\\\/span><\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"When would you need home care?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Start considering home care when activities of daily living (ADLs) or instrumental activities of daily living (IADLs) become difficult, or before they become difficult to manage on one&#8217;s own. A few examples of tasks would be:<\\\/span><\\\/p><ul><li><span style=\\\"font-weight: 400;\\\">Bathing (ADLs)<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\">Ambulation (help with walking, assistive devices, etc.) (ADLs)<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\">Transferring (help getting in\\\/out of bed, in\\\/out of chairs, or in\\\/out of cars, etc.) (ADLs)<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\">Toileting (ADLs)<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\">Incontinence Care (ADLs)<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\">Medication Management (IADLs)<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\">Companionship (IADLs)<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\">Meal Preparation (IADLs)<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\">Light Housekeeping (IADLs)<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\">Transportation \\\/ Driving (IADLs)<\\\/span><\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"Have you received recommendations for home care?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Hospital Discharge Coordination Services: Being discharged from the hospital after a short or extended illness can be both a relief and overwhelming. Our care professionals can ensure you or your loved one\\u2019s transition from hospital to home goes as smoothly as possible. We assist our clients in everything from organizing belongings at the hospital, helping you understand discharge instructions, and assisting clients in following the physician\\u2019s orders once they are at home. Maintaining safety, nutrition, medication schedules, and more.<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What are the living and housing options for seniors?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<ol class=\\\"ol1\\\"><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">In their own homes<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Living with family members<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Nursing Homes<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Assisted Living Communities<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Memory Care Communities<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Retirement Communities<\\\/span><\\\/li><li style=\\\"font-weight: 400;\\\" aria-level=\\\"1\\\"><span style=\\\"font-weight: 400;\\\">Continuing Care Retirement Community (CCRC)<\\\/span><\\\/li><\\\/ol><p><span style=\\\"font-weight: 400;\\\"><strong><br \\\/>NOTE:<\\\/strong> All living arrangements can accommodate home care services.<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What elements affect the living or housing option I choose for my family or myself?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Your financial, social, and health situation often determine which environment you choose.<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How much do home care services cost?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Pricing for home care varies depending on the care and services needed, as well as what part of the country you live in. We do not believe in a <\\\/span><i><span style=\\\"font-weight: 400;\\\">one-price-fits-all<\\\/span><\\\/i><span style=\\\"font-weight: 400;\\\"> mentality. Every person is unique, and their care requirements differ. We focus on everyone as an individual and plan their care accordingly. At Home Care Matters, we are one of the first agencies in the US to use the latest technology to personalize care planning with an industry-quoting tool,<\\\/span><a href=\\\"https:\\\/\\\/app.homecarequote.com\\\/hcm-south\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"> <b><i>HomeCareQuote<\\\/i><\\\/b><\\\/a><span style=\\\"font-weight: 400;\\\"> (HCQ). HCQ will produce a written quote and care summary for you to review, understand, and share with other professionals and family members so everyone is on the same page regarding care. We are transparent and upfront. No hidden agenda or fees. Our nurses also conduct in-home care and safety assessments.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">Quotes For South Georgia:<\\\/span><a href=\\\"https:\\\/\\\/app.homecarequote.com\\\/hcm-south\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"> <b>HomeCareQuote<\\\/b><\\\/a><\\\/p><p><span style=\\\"font-weight: 400;\\\">Quotes For Flowery Branch:<\\\/span><a href=\\\"https:\\\/\\\/app.homecarequote.com\\\/hcm\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"> <b>HomeCareQuote<\\\/b><\\\/a><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What are my payment options for home care services?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Knowing how to pay for home care can be confusing. In many cases, financial options can help lessen the burden, and many people find that home care is the most affordable option. Options to help with affordability include:<\\\/span><\\\/p><ul><li><span style=\\\"font-weight: 400;\\\">Private pay<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\">Long-term care insurance<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\">Veterans Benefits from the Veterans Administration (<\\\/span><a href=\\\"https:\\\/\\\/www.va.gov\\\/find-forms\\\/about-form-10-10ez\\\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"font-weight: 400;\\\">VA 10-10EZ<\\\/span><\\\/a><span style=\\\"font-weight: 400;\\\">)<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\">Veteran Aid &amp; Attendance from the Veterans Administration <\\\/span><span style=\\\"font-weight: 400;\\\">(<\\\/span><a href=\\\"http:\\\/\\\/aidandattendance.com\\\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"font-weight: 400;\\\">aidandattendance.com<\\\/span><\\\/a><span style=\\\"font-weight: 400;\\\">)<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\">Medicare or Medicaid (<\\\/span><i><span style=\\\"font-weight: 400;\\\">At this time, Home Care Matters is not a Medicaid provider.<\\\/span><\\\/i><span style=\\\"font-weight: 400;\\\">)<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\">Private health insurance (check with your provider to verify benefits; <\\\/span><i><span style=\\\"font-weight: 400;\\\">At this time, Home Care Matters is not directly contracted with any private health insurers<\\\/span><\\\/i><span style=\\\"font-weight: 400;\\\">).<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\">Workers&#8217; Compensation Insurance<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\">Life Insurance Policies<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\">401K funds<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\">Retirement funds\\\/accounts<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\">Trusts, Wills, or other legal financial instruments<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\">Reverse Mortgages<\\\/span><\\\/li><li><span style=\\\"font-weight: 400;\\\">Other programs may be available<\\\/span><\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"Does every senior need home care?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Not necessarily, but home care can be an excellent support to transition families who are considering it in the near future, whether due to physical restraints, or companionship for mental stimulation, encouragement, and friendship.<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How are your care professionals screened and trained?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">As a Georgia state-licensed agency, we are required to screen every employee with a national (FBI) criminal background and fingerprint check (GCHEXS), E-Verify (a legal citizen or resident), their work and education references, driver\\u2019s license, valid social security card, auto insurance, and more before they are hired. All employees follow infection control protocol and receive yearly testing for skills, tuberculosis, and other communicable illnesses. They are also required to complete 8 hours of continuing education (CEUs) each year.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">Our staff also participates is ongoing education through our yearly Career Pathway Program. This program consists of 4-5 educational modules, each with a minimum of 40 hours of extended training and certification in areas such as Diabetes, Stroke, Congestive Heart Failure, Customer Service, Nutrition, and so much more. Ongoing education and credentialing are core to our commitment to high-quality care. It is our team\\u2019s commitment to our clients that our continuous learning helps ensure safe, knowledgeable, and compassionate care.<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Do you have time minimums?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">We have a daily minimum of 4-6 consecutive hours and a weekly minimum of 20-30 hours. The days and times of day are flexible based on your needs. Your schedule can be adjusted to accommodate your needs. For the best results and consistent care, we recommend a set schedule.<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What if my caregiver is sick and cannot make it to my house?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">We do everything within our control to ensure resources are available to provide temporary coverage when one of our regular caregivers is unable to make their scheduled times.<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can you provide transportation for clients who do not have a car?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Yes. Home Care Matters can provide transportation to doctor&#8217;s appointments, errands, religious services, and more. If your automobile is used, there are no additional mileage charges. If using the agency or a care professional&#8217;s vehicle, we will charge the current IRS mileage rate, as listed on the IRS website.<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Why should I go through an agency instead of hiring a caregiver privately?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">There are many reasons to consider working with an agency rather than hiring a private caregiver. The primary reason for working with an Agency vs. hiring a private caregiver is to prevent you from becoming an employer, being subject to all the legal requirements of being an employer and following all the applicable requirements for being an employer.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">As an employer, you will be responsible for paying payroll taxes, including Social Security, Medicare, and Unemployment Insurance. You will also be required to file quarterly and annual payroll tax returns for the State of Georgia and the Internal Revenue Service. Lastly, by law, you will be required to provide your private caregiver with Worker\\u2019s Compensation insurance.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">If you do not pay payroll taxes, file payroll tax returns, or provide workers\\u2019 compensation insurance to your private caregiver, you are at risk of audit and penalties by the Georgia Department of Labor and the Internal Revenue Service.\\u00a0 In addition, if your private caregiver is injured in your home, you are subject to significant legal liability and medical costs for your private caregiver.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">By working with an agency instead of hiring a private caregiver, you are not considered the caregiver\\u2019s employer and are not subject to the applicable employment laws, labor, and tax requirements.\\u00a0 Also, by working with an agency, you will be supported by a team of experienced professionals who understand and meet all legal requirements. With the licensing, insurance, technology, and standards we are held to, we deliver exceptional and professional in-home care services.<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Are there any services that your caregivers are not allowed to do?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">We are a non-clinical and non-medical service provider. As a result, we are not allowed to provide any clinical or invasive services, such as insulin injections, cutting nails (we can file nails), wound care, enemas, or any other services that would break the skin or enter the body. We can assist with medications, pre-dosed and prepared by a medical professional or a family member in a pillbox or labeled pill cups.<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do you monitor the quality of your care?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">Quality is extremely important to us. We conduct regular supervisory visits and client reassessments every 90 days.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">We also participate with an independent third-party review service called Activated Insights (previously Home Care Pulse). Activated Insights interviews 10% of our clients and care professionals each month at random to verify that we are providing the highest quality of care.<\\\/span><\\\/p><p><span style=\\\"font-weight: 400;\\\">Home Care Matters is proud to have won all its awards, including <\\\/span><i><span style=\\\"font-weight: 400;\\\">Best of Home Care, Provider of Choice, Employer of Choice, and Leader in Training.<\\\/span><\\\/i><span style=\\\"font-weight: 400;\\\"> This means our company was among the highest-rated in-home care agencies in the United States and Georgia. Additionally, we have won awards for service and employment from<\\\/span><i><span style=\\\"font-weight: 400;\\\"> Best of Georgia<\\\/span><\\\/i><span style=\\\"font-weight: 400;\\\">, Senior Advisor, and Caring.com.<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"In what areas are your services available?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">In <\\\/span><b>North Georgia<\\\/b><span style=\\\"font-weight: 400;\\\">, the cities and towns we cover are in the counties of Barrow, Forsyth, (North) Fulton, Gwinnett, Hall, Jackson, and more.<\\\/span><\\\/p>\\n<p><span style=\\\"font-weight: 400;\\\">In <\\\/span><b>South Georgia<\\\/b><span style=\\\"font-weight: 400;\\\">, the cities and towns we cover are in the counties of <\\\/span><span style=\\\"font-weight: 400;\\\">Bibb, Butts, Crawford, Dooly, Henry, Houston, Jones, Lamar, Monroe, Spalding, Upson, and more. Call us to see if we can help you where you live.<\\\/span><\\\/p>\\n<p><span style=\\\"font-weight: 400;\\\"><br>Call our office<\\\/span> <span style=\\\"font-weight: 400;\\\">at<\\\/span><a href=\\\"tel:770-637-7511\\\"><span style=\\\"font-weight: 400;\\\"> 770-637-7511<\\\/span><\\\/a><span style=\\\"font-weight: 400;\\\">, and let\\u2019s<\\\/span><span style=\\\"font-weight: 400;\\\"> see if we can help you where you live.<\\\/span><\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Below are the most frequently asked questions about Home Care Matters. If you have any other questions not answered here, please call us at 770-637-7511. We are here, happy to answer your questions, and honored to help. Is your agency licensed, and are your caregivers insured and bonded? We hold a comprehensive [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4384,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2866","page","type-page","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/homecarematters.com\/forsyth\/wp-json\/wp\/v2\/pages\/2866","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/homecarematters.com\/forsyth\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/homecarematters.com\/forsyth\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/homecarematters.com\/forsyth\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/homecarematters.com\/forsyth\/wp-json\/wp\/v2\/comments?post=2866"}],"version-history":[{"count":15,"href":"https:\/\/homecarematters.com\/forsyth\/wp-json\/wp\/v2\/pages\/2866\/revisions"}],"predecessor-version":[{"id":53141,"href":"https:\/\/homecarematters.com\/forsyth\/wp-json\/wp\/v2\/pages\/2866\/revisions\/53141"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/homecarematters.com\/forsyth\/wp-json\/wp\/v2\/media\/4384"}],"wp:attachment":[{"href":"https:\/\/homecarematters.com\/forsyth\/wp-json\/wp\/v2\/media?parent=2866"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}