Our Promise

Home Care Matters Forsyth, GA Logo

Our Mission

Home Care Matters is an Aging In Place provider of care services to (primarily) seniors in their home environment. We allow them to remain in their homes where they want to be; happily, safely, and independently, so they can age in place with dignity and grace.

Our Promise to Your Family​

What We Do To Help You

  • Families hire us to help their loved ones lead dignified, independent lifestyles in the comfort and safety of their own home.
  • Clients know their experience with us is our primary focus; we are obsessed with our service to them.
  • Our clients hire us because we fully understand their specific needs. We know their care is personal and individual.

 

Why Our Difference Benefits You

  • Our families trust us with the care of their loved ones, because we can give them custom, flexible options with a local advantage, as an independent, community-based business in their neighborhood.

 

How We Out Service the Rest, for Your Family

  • We look at personality in addition to physical needs of every individual client and family.
  • They openly credit our compassion and expertise to place our trained personnel, exclusively to meet their needs.

Who We Partner With To Advocate For You

  • Our clients, families their physicians, and our industry partners all say they are confident they’ll get hands-on, sensitive services, a professional attitude and staff, transparency, and the trust we build with their family when they need it most.
  • Our caregivers are Certified Nursing Assistants (CNA’s) or Personal Care Assistants (PCA’s) who are certified by the State of Georgia’s experience, testing and skills requirements. They also undergo additional programs and certifications that must exceed our high level of requirements and expectations before being accepted as part of our team. We hire based on a skill set and passion for people, aside from just a “warm body”.

 

How You and Your Family Benefit

  • Home Care Matters invests in additional benefits valuable for you
  • A state licensed, independent and resident agency with two Georgia locations
  • Customer Service and Caregiver Satisfaction Programs
  • Wellsky Personal Care (formerly ClearCare): A State-of-the-Art software program we use for care plans, scheduling, invoicing, messaging, Family Room, and more.
  • HomeCareQuote: Trademark approved/Patent-pending technology that provides a more accurate, dynamic, and transparent technology tool for pricing home care services. Generates a printable PDF that communicates care needs, level of service, skills required for the care, cost, and is updated as your care needs change.
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