HOME CARE MATTERS Receives 2015 Best of Home Care® Provider and Employer of Choice Awards

Flowery Branch, GA – Home Care Matters today announced that it has received both the Best of Home Care Provider of Choice and Employer of Choice Awards from Home Care Pulse. Awarded to only the top ranking home care providers, based on client and caregiver satisfaction scores gathered by Home Care Pulse, Home Care Matters is now ranked among a small handful of home care providers across the country who have proven their ability to provide an exceptional working experience to employees, and the highest quality care to clients.

“We want to congratulate Home Care Matters on receiving both the Best of Home Care Provider of Choice Award and the Best of Home Care Employer of Choice Award,” says Aaron Marcum, CEO and founder of Home Care Pulse. “Since these awards are based on real, unfiltered feedback from clients and caregivers, Home Care Matters has proven their dedication to providing a great work environment and solid training to employees, while maintaining their focus on client satisfaction. We are pleased to recognize their dedication to quality, professionalism and expertise in home care.”

Best of Home Care award-winning providers have contracted with Home Care Pulse to gather feedback from their clients and caregivers via live phone interviews each month. Because Home Care Pulse is an independent third-party company, they are able to collect honest and unbiased feedback. These award-winning providers have received the highest satisfaction scores in areas such as professionalism, compassion of caregivers, training, and client/caregiver compatibility.

“We have worked hard to cultivate, nurture & execute our service standards to (& through) everyone in our organization.  Our primary goal to is provide safe, loving, compassionate care to our clients through extraordinary caregivers, efforts, programs & just plain hard work,” says Valerie Darling, Founder, Owner & Managing Director.

“Our goal at Home Care Pulse is to empower home care businesses to deliver the best home care possible,” says Aaron Marcum, CEO and founder of Home Care Pulse. “We are happy to recognize Home Care Matters as a Best of Home Care award-winning provider and celebrate their accomplishments in building a team of happy, qualified caregivers who provide outstanding care for their clients.”

To find out more about the “Best of Home Care” award or Home Care Pulse, please visit www.bestofhomecare.com.

About Home Care Pulse

Home Care Pulse is the industry’s leading firm in performance benchmarking and quality satisfaction management and serves hundreds of home care businesses across North America. They are the industry’s top resource for education, business development, certification, and proof of quality, including the prestigious Best of Home Care® awards. Visit www.homecarepulse.com to learn more about our VANTAGE program, or visit benchmarking.homecarepulse.com to learn about the Private Duty Benchmarking Study, the home care industry’s largest and most comprehensive annual study, featuring benchmarks on finance, sales, marketing, operations, and more.

About HOME CARE MATTERS

Families hire us to help their loved ones lead dignified, independent lifestyles in the comfort and safety of their own home. Clients know their experience with us is our primary focus; we are obsessed with our service to them. Our clients hire us because we fully understand their specific needs. We know their care is personal and individual. Further information can be found on www.homecaremattersga.com.

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Valerie Darling

Founder, Owner at Home Care Matters

Valerie was born in Miami, FL and after a few family moves, grew up locally in the Marietta, GA area.Valerie is the oldest of 4 (3 younger brothers).She is married and has one child.Valerie is the Founder, Owner and CEO of Home Care Matters.Valerie’s mom, Dee, is the inspiration and primary driver as the how and why the business was born.Valerie says, “My mom is never far from our thoughts.Mom was an integral part of developing and starting HCM before she passed away.Our goal is to stay true to her memory and continue to honor her with the love, values, and ethics she taught us.”

Valerie has the unique experience with home care as she has experienced it from both ends of the spectrum, as a caregiver and as needing care herself as a cancer survivor. Valerie says, “Taking care of someone you love is a physically, mentally and demanding labor of love.Taking care of my mom was the hardest thing I have ever done. It has given me an insight and perspective not many people understand unless you are doing it or have done it.I loved taking care of my mom.I love helping others take care of their love ones too.And now that I’ve been sick, it’s given me a whole new level of empathy and understanding for those who are sick and need help.”

Valerie’s schedule varies daily, but she loves visiting with our clients, families, caregivers, our network partners and being in the office.Says Valerie, “Every day is different, but I wake up excited about what we do, inspired by our team, clients and caregivers.I strive to be a resource to the community.I love my team and I love what we do every day. I like to think my mom would be proud.”

You can reach Valerie by email (Valerie@homecarematters.com) or in our office (770.965.4004).

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