Home Care Matters today announced that it has received both the Best of Home Care Provider of Choice and Employer of Choice Awards from Home Care Pulse. These awards are granted only to the top ranking home care providers, based on client and caregiver satisfaction scores gathered by Home Care Pulse. Home Care Matters is now ranked among a small handful of home care providers across the country that have proven their ability to provide an exceptional working experience to employees and the highest quality care to clients.
“We want to congratulate Home Care Matters on receiving both the Best of Home Care Provider of Choice Award and the Best of Home Care Employer of Choice Award,” says Aaron Marcum, CEO and founder of Home Care Pulse. “Since these awards are based on real, unfiltered feedback from clients and caregivers, Home Care Matters has proven their dedication to providing a great work environment and solid training to employees, while maintaining their focus on client satisfaction. We are pleased to recognize their dedication to quality, professionalism, and expertise in home care.”
Best of Home Care providers have contracted with Home Care Pulse to gather feedback from their clients and caregivers via live phone interviews each month. Because Home Care Pulse is an independent third-party company, it is able to collect honest and unbiased feedback. These award-winning providers have received the highest satisfaction scores in areas such as professionalism, compassion of caregivers, training, and client/caregiver compatibility.
“Our focus is on having both happy caregivers and clients. Nothing validates those efforts more than having both tell us about their experiences; the love and care they receive, that they work in a quality and professional environment and we establish a long, mutually rewarding relationship. We are proud to win these awards for the past 2 years,” says Valerie Darling, Owner & Managing Director
“Our goal at Home Care Pulse is to empower home care businesses to deliver the best home care possible,” says Aaron Marcum, CEO and founder of Home Care Pulse. “We are happy to recognize Home Care Matters as a Best of Home Care award-winning provider and celebrate their accomplishments in building a team of happy, qualified caregivers who provide outstanding care for their clients.”
To find out more about Home Care Matters’ commitment to excellence, please visit www.homecaremattersga.com or call 770.965.4004.
Valerie Darling is the founder & owner of Home Care Matters. It was through Valerie’s own personal experience of caring for her mother for 5 yrs. that the business was born. We are proud to be a local, community-based business that provides personalized, customized heart-felt care & a passion for people (both clients & caregivers) & is obsessed with service.
About Home Care Pulse
Home Care Pulse is the home care industry’s leading firm in performance benchmarking and quality satisfaction management, serving hundreds of home care businesses across North America. Home Care Pulse is the industry’s top resource for education, business development, agency certification, and proof of quality, including the prestigious Best of Home Care® Awards. Click here to learn more about the Private Duty Benchmarking Study and the Home Care Pulse VANTAGE program. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.
Valerie has the unique experience with home care as she has experienced it from both ends of the spectrum, as a caregiver and as needing care herself as a cancer survivor. Valerie says, “Taking care of someone you love is a physically, mentally and demanding labor of love.Taking care of my mom was the hardest thing I have ever done. It has given me an insight and perspective not many people understand unless you are doing it or have done it.I loved taking care of my mom.I love helping others take care of their love ones too.And now that I’ve been sick, it’s given me a whole new level of empathy and understanding for those who are sick and need help.”
Valerie’s schedule varies daily, but she loves visiting with our clients, families, caregivers, our network partners and being in the office.Says Valerie, “Every day is different, but I wake up excited about what we do, inspired by our team, clients and caregivers.I strive to be a resource to the community.I love my team and I love what we do every day. I like to think my mom would be proud.”
You can reach Valerie by email (Valerie@homecarematters.com) or in our office (770.965.4004).
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