February 2020
FOR IMMEDIATE RELEASE
Media Contact: Valerie Darling Phone: 770.965.4004 Email: info@HomeCareMatters.com
HOME CARE MATTERS – Receives 2019 Best of Home Care® AND Provider and Employer of Choice Awards
Flowery Branch – Home Care Matters announced today that it has received both the 2019 Best of Home Care® – Provider of Choice and Employer of Choice Awards from Home Care Pulse. These awards are granted only to the top-ranking home care providers, based on client and caregiver satisfaction scores gathered by Home Care Pulse. Home Care Matters is now ranked among a small handful of home care providers across the country who have proven their ability to provide an exceptional working experience to employees and the highest quality care to clients.
“We want to congratulate Home Care Matters on receiving both the Best of Home Care – Provider of Choice Award and the Best of Home Care – Employer of Choice Award,” says Erik Madsen, CEO of Home Care Pulse. “Since these awards are based on real, unfiltered feedback from clients and caregivers, Home Care Matters has proven their dedication to providing a great work environment and solid training to employees, while maintaining their focus on client satisfaction. We are pleased to recognize their dedication to quality professionalism and expertise in home care.”
Best of Home Care providers have contracted with Home Care Pulse to gather feedback from their clients and caregivers via live phone interviews each month. Because Home Care Pulse is an independent company, it is able to collect honest and unbiased feedback.
“Home Care Matters is proud to win these prestigious awards again this year. All of our employees (dedicated care champions, office and field staff) work harmoniously in helping us to achieve this distinction from our amazing clients and their families. Our care champions, employees, clients and families favor us with their votes of confidence every day.” Says Valerie Darling – Founder and Owner, I am blessed to have the team that puts in the work and tireless hours to bring the level of service to our clients and families that they deserve and hire us for. We are completely devoted to excellence to enhance, assist and improve the quality of lives of those entrusted to our care with respect and dignity in their home environment. I am extremely thankful and humbled to have them help me honor the memory of my mom (Dee Darling).”
“Our goal at Home Care Pulse is to empower home care businesses to deliver the best home care possible,” says Erik Madsen, CEO of Home Care Pulse. “We are happy to recognize Home Care Matters as a Best of Home Care award-winning provider and celebrate their accomplishments in building a team of happy, qualified caregivers who provide outstanding care for their clients.”
To find out more about Home Care Matters’ commitment to excellence, please visit www.HomeCareMatters.com or call 770.965.4004.
About Home Care Matters
Home Care Matters was founded in August 2011. Their mission is an Aging in Place provider of care services to (primarily) seniors in their home environment. We allow them to remain in their homes where they want to be happily, safely and independently, so they can age in place with dignity and grace.
About Home Care Pulse
Home Care Pulse is the home care industry’s leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.
The staff at Home Care Matters is available to talk with you and your family about all of your needs. Home Care Matters is a home care agency providing quality and affordable Home Care in Braselton, GA, and surrounding areas. Call (770) 965.4004 for more information.
Valerie has the unique experience with home care as she has experienced it from both ends of the spectrum, as a caregiver and as needing care herself as a cancer survivor. Valerie says, “Taking care of someone you love is a physically, mentally and demanding labor of love.Taking care of my mom was the hardest thing I have ever done. It has given me an insight and perspective not many people understand unless you are doing it or have done it.I loved taking care of my mom.I love helping others take care of their love ones too.And now that I’ve been sick, it’s given me a whole new level of empathy and understanding for those who are sick and need help.”
Valerie’s schedule varies daily, but she loves visiting with our clients, families, caregivers, our network partners and being in the office.Says Valerie, “Every day is different, but I wake up excited about what we do, inspired by our team, clients and caregivers.I strive to be a resource to the community.I love my team and I love what we do every day. I like to think my mom would be proud.”
You can reach Valerie by email (Valerie@homecarematters.com) or in our office (770.965.4004).
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