Home Care Matters Receives (3) Home Care Pulse 2024 Best of Home Care® Awards –
- Provider Of Choice
- Employer Of Choice
- Leader in Training
Flowery Branch – Home Care Matters (HCM) announced today that it received 3 of the distinguished 2024 Best of Home Care Awards – Provider Of Choice, Employer Of Choice, and the Leader in Training Award from HCP, the leading firm in experience management for post-acute care. These awards recognize the home care businesses that consistently provide an outstanding level of service, employment, and education. As an awards winner, Home Care Matters is now recognized among the top 25% of home care providers participating nationwide with HCP.
At HCP, our mission is to help home care businesses create an experience that goes beyond client and employee expectations,” says Todd Austin, President of Home Care Pulse. “When we see agencies like Home Care Matters that provide truly outstanding care services, employment experiences, and education, we know we’re on the right track. Home Care Matters has worked extremely hard to provide high-quality care and employment, and their work hasn’t gone unnoticed. These awards allow them to provide proof of quality to potential clients and caregivers.”
Todd Austin, President of HCP, also says about these 3 distinctions,
Provider of Choice – “These awards are based on real, unfiltered feedback from clients and caregivers. HCM has proven their dedication to providing a great work environment and solid training to employees, while maintaining their focus on client and caregiver satisfaction. We are pleased to recognize their dedication to quality, professionalism, and expertise in home care.”
Employer of Choice – “This award is based solely on employee feedback; it shows the dedication HCM has to their employees. Cultivating a great working experience and environment thus ensuring clients have well-trained, compassionate caregivers.”
Leader in Training – “This award highlights the top-performing home care businesses in the nation. HCP believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider. To qualify for this award, Home Care Matters implemented HCP Training to provide specialized education for their caregivers. HCM then achieved a high level of staff participation in continuing education, as well as an average of at least 8 hours of courses that were completed by each employee.”
Valerie Darling, Owner/CEO said, “These accomplishments demonstrate Home Care Matters long history of dedication to excellence in care, employment, and first-class training. Our focus of dedication and commitment to a Best-In-Class culture, environment, people, and company proves they are valued and worth all of our time and efforts. Our Career Pathways Program is just the latest example of ensuring our team is prepared for our clients and the future. We couldn’t be prouder.”
“At HCP, our mission is to help post-acute care businesses that go beyond client and caregiver expectations; ultimately improving outcomes for all stakeholders in the care continuum” says Todd Austin, President of HCP. “When we see agencies like Home Care Matters that have so effectively provided outstanding care, employment experience, and continuous learning, we know we’re on the right track.”
To find out more about Home Care Matters commitment to experience, please visit www.HomeCareMatters.com or call 770.965.4004.
Home Care Matters was founded in 2011 and is an Aging in Place provider of care services to (primarily) seniors in their home environment. We allow them to remain in their homes where they want to be; happily, safely, and independently so they can age in place with dignity and grace.
About HCP
HCP’s vision is to partner with the long-term and post-acute care industry, providing mission-critical applications to improve outcomes for all stakeholders in the care continuum, enabling the delivery of exceptional experiences. HCP offers RN-developed training, satisfaction surveys, hiring and reputation management tools designed to help you become the best employer and provider in your area—and make sure everyone knows about it. Known industry-wide for its Benchmarking Report and Best of Home Care awards, HCP is redefining the future of post-acute care. For more information, visit https://www.homecarepulse.com/.
Valerie has the unique experience with home care as she has experienced it from both ends of the spectrum, as a caregiver and as needing care herself as a cancer survivor. Valerie says, “Taking care of someone you love is a physically, mentally and demanding labor of love.Taking care of my mom was the hardest thing I have ever done. It has given me an insight and perspective not many people understand unless you are doing it or have done it.I loved taking care of my mom.I love helping others take care of their love ones too.And now that I’ve been sick, it’s given me a whole new level of empathy and understanding for those who are sick and need help.”
Valerie’s schedule varies daily, but she loves visiting with our clients, families, caregivers, our network partners and being in the office.Says Valerie, “Every day is different, but I wake up excited about what we do, inspired by our team, clients and caregivers.I strive to be a resource to the community.I love my team and I love what we do every day. I like to think my mom would be proud.”
You can reach Valerie by email (Valerie@homecarematters.com) or in our office (770.965.4004).
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